This Privacy Policy explains how DeltaForceOS(“we”, “us”, “our”) collects, uses, discloses, and safeguards your information when you visit www.deltaforce.network, submit information through our forms, or purchase a membership to our community hosted on Skool. We take privacy seriously and have designed this policy to be readable, honest, and actionable.
1. Information We Collect
Information You Provide
- Email address — when you sign up for our newsletter, download a resource, or request access to the community.
- Name and billing information — collected by Skool and Stripe when you purchase a membership. We do not store or process your credit card information directly.
- Content you submit — any messages, responses to surveys, or feedback you voluntarily share with us.
Information Collected Automatically
- Usage data — pages visited, referral source, time spent, approximate location by IP, and device/browser characteristics. Collected via Vercel Analytics and PostHog for product improvement.
- Cookies — small data files stored on your device that help us remember preferences and measure site performance. You can disable cookies via your browser settings; some features may not function.
2. How We Use Your Information
- To deliver the DeltaForceOS community, courses, and related services.
- To communicate with you — onboarding emails, weekly build-log newsletter, product updates, and responses to your inquiries.
- To process transactions and issue receipts (via Stripe and Skool).
- To analyze and improve our website, curriculum, and user experience — aggregated and anonymized wherever possible.
- To detect and prevent fraud, abuse, or violations of our Terms of Service.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share it only with the following categories of recipients, and only to the extent necessary:
- Service providers— Skool (community hosting), Stripe (payment processing), Resend (transactional email), Vercel (web hosting & analytics), Supabase (database if provisioned), PostHog (product analytics). Each operates under their own privacy policies and contractual data-processing obligations.
- Legal & safety — when required by law, court order, or to investigate fraud or threats to the safety of members.
- Business transfers — if DeltaForceOS is acquired or merged, your information may transfer to the successor entity, subject to this policy.
4. Data Retention
We retain personal information for as long as necessary to provide the service and comply with legal obligations. Newsletter subscriber data is retained until you unsubscribe. Transactional records are retained for at least 7 years for accounting and tax purposes.
5. Your Rights
Depending on your jurisdiction (including the EU, UK, and California), you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing activities.
- Request a copy of your data in a portable format.
- Opt out of marketing communications at any time (every email has an unsubscribe link).
To exercise any of these rights, email team@deltaforce.agency. We respond within 30 days.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit (TLS), encrypted storage where supported, access controls, and regular audit of third-party processors. No system is perfectly secure — if you suspect unauthorized access to your account, email us immediately.
7. Children
DeltaForceOS is not directed at children under 16. We do not knowingly collect information from minors. If you believe a minor has submitted information, contact us and we will delete it.
8. International Transfers
Our service providers operate globally, including in the United States. By using our service, you consent to the transfer of your information to these jurisdictions.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on this page with a new effective date. Continued use after changes constitutes acceptance.
10. Contact
Questions, requests, or complaints? Email team@deltaforce.agency.